Customer Service

Contact Information

Phone: (904) 428-9963       

Email: .(JavaScript must be enabled to view this email address)

Yours Truly Clothing
2963 Dupont Ave.
Suite 1
Jacksonville, FL 32217

Office Hours: M-F: 9 am - 3 pm EST, Sat.-Sun.: Closed.

Shipping Time

All orders placed before 3:00 pm EST will be packaged and shipped on the same business day. All orders placed after 3:00 pm EST will be shipped the following business day. For any special instructions or urgency, please email us at orders@ytclothing.com or give us a call at 904.428.9963 and we will be happy to accommodate!

Return Policy

Don't love it? Don't hesitate to contact and let us know how we can make things right. If you want to make a return, fill out the return form included in your original package and send it back to us.

Merchandise must be returned within 15 days. Merchandise must not be worn, altered, or washed and must have all tags attached. Shipping and handling charges are not refundable. Final Sale items may not be returned.

Exchange Policy

Merchandise must be exchanged within 15 days. Merchandise must not be worn, altered, or washed and must have all tags attached. Original shipping and handling charges are not refundable. You must fill out the return/exchange form included in your original package. Please include original receipt and the item you are exchanging in your return shipping package. If the item you are exchanging for is out of stock, we will notify you immediately.

Refunds and Processing Time

If your package arrives at YT Clothing within the 15-day timeline specified above, your refund will be processed in the original form of payment within 5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from YT Clothing.